We've selected excerpts from a few of our past projects for you, some old and some new. We hope you find this informative. 

Waste Stream Profile Tracking and Reporting Application April 1991
Refinery Integrated Hazardous Waste Tracking System July 1993
University of British Columbia Hazardous Waste Tracking System August 1994
Application Technology Corporation Integration Manager June 1998
ClaimSoft Marine Professional Edition 2000-2001 (for Spartan, Ltd - Marine Claims Adjusters)
Butterfly Information Technology Data Manager March 2002 
Sunpro FireRMS 5.0 Add-On Inventory System May 2002
ServiceTRAK now includes improved client history tracking and more Jan 2005

View our references here 

Case Studies

Companies: Spartan, Ltd and Polaris Group, Ltd 
Application: ClaimSoft Marine Professional Edition

Problem Scope

Both companies provide claims adjusting services for large Marine-associated incidents. The problem faced was the use of outdated software to track the mountains of data associated with each claim, such as the vessel(s), captain, owning company, the specifics of the incident such as the person or persons involved and any litigation and how much money was involved. Also, the data store needed to be faster and more robust, and specific reports, such as a report for the Cost Guard called the USCG report, and the Marine Information Bureau report (MIB) needed to be available from the system. It had been the practice to generate these reports manually using forms provided by the respective agencies.

In addition, there needed to be a way to export all the information associated with a claim to a format that could be zipped and emailed to another company using ClaimSoft. They would then be able to import that information into their SQL Server database, and have up to date specifics on all information associated with the claim.

Other features, such as personal calendars and correspondence tracking and the ability to hook up a modem to one's computer and be able to fax documents produced by the system were also required. The diary portion of the system had to provide indicators of particular types of communication, types of meetings etc and had to be only visible to the owner of the information.

Security was required that provided access to certain types of information by certain groups of people and so a role-based security had to be tied to all information that went into the system, or that was visible or reportable.

Spartan, Ltd was formed by one of the partners who left Polaris Group, and has been using ClaimSoft ever since.

The Platform

The platform of the application was to be a rich windows client application, using a SQL Server database as the data store. Using SQL Server would provide the company with automatic backups, and much faster access to data by multiple users. Visual Basic was used for creating the client, which provided a simple and easy to use interface. Administrators could easiliy set up new users and specify what modules users had permissions to view. It was decided not to use the internet browser as the application's primary interface platform, because information could be easily transferred, or if it was necessary, users could log into their corporate system using a remote access tool, and get as good, or better performance. Plus, this provided better security for sensitive data.

Time Line

The application was developed using an Agile approach. The customers were constantly involved, to help with the design and workflow of the application, assist with checking data manipulation accuracy, and to insure that all reports, and especially those required by government agencies were identical. The application took approximately six months from first contact, until the first version was deployed on site, and all data from their prior system was moved over to the new system. Their previous system used an Access database, and part of the scope included moving all information from the access database to SQL Server.

Statement of Success

Since the application was deployed at Spartan, Ltd they have had no problems with the system which is between four to five years of 100% uptime and availability. Please see their reference located here.